Privacy Policy

Effective Date: September 2026
Last Updated: September 2026
Company: Marvel Land LTD (Trading as Tannery Heritage)
Company Number: 15809815
Registered Address: 1 Brailey House, 485 Green Grove Rd, London, E11 4AA, United Kingdom
Data Protection Contact: [email protected]

1. Introduction

Marvel Land LTD respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information you provide:

  • Name, business name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party providers)
  • Order history and communication records

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited and time spent on our website
  • Referral source

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: To fulfill orders and provide services
  • Legitimate Interest: To improve our services and communicate with you
  • Consent: For marketing communications (you may withdraw anytime)
  • Legal Obligation: Tax and regulatory compliance

4. How We Use Your Data

  • Process and fulfill your orders
  • Communicate about orders and inquiries
  • Send marketing communications (with consent)
  • Improve our website and services
  • Comply with legal obligations

5. Data Sharing

We share data only with:

  • Payment Processors: Stripe, PayPal (PCI DSS compliant)
  • Shipping Partners: DHL, FedEx
  • Legal Authorities: When required by law

We do not sell your personal data.

6. International Transfers

Your data may be transferred outside the UK/EEA to shipping partners. Such transfers are protected by Standard Contractual Clauses approved by the UK ICO.

7. Data Retention

  • Order records: 7 years (tax compliance)
  • Marketing preferences: Until you unsubscribe
  • Website analytics: 26 months

8. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (right to be forgotten)
  • Restrict processing
  • Data Portability – receive your data in a portable format
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, email: [email protected]

9. Cookie Policy

We use cookies to improve your experience:

Essential Cookies: Required for website functionality (cart, checkout, login). Cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site. You can opt out via your browser settings.

Marketing Cookies: Used only with your consent for relevant advertising.

You can manage cookie preferences in your browser settings. Note that disabling essential cookies may affect website functionality.

10. Data Security

We implement appropriate security measures including:

  • SSL/TLS encryption
  • PCI DSS compliant payment processing
  • Regular security assessments
  • Access controls and staff training

11. Data Breach Procedures

In the event of a data breach that affects your rights:

  • We will notify the ICO within 72 hours
  • We will inform affected individuals without undue delay
  • We will take immediate steps to mitigate any harm

12. Complaints

If you are unsatisfied with our handling of your data, you may lodge a complaint with:

Information Commissioners Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

13. Contact Us

Marvel Land LTD
1 Brailey House, 485 Green Grove Rd
London, E11 4AA, United Kingdom
Email: [email protected]
Phone: +44 7418 364110

14. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date.