Terms of Use

Last Updated: 01.03.2025

Welcome to Prima Tannery, trading as PrimalHeritage. These Terms of Use (“Terms”) govern your access to and use of our website at tanneryheritage.com and any services provided through it. By using our website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

  1. Acceptance of Terms

By accessing or using this website, you confirm that you understand and agree to be bound by these Terms, along with our Privacy Policy and Refund & Cancellation Policy, all of which collectively govern your relationship with us.

  1. Use of Website and Services
  • You agree to:
    Use this website and our services only for lawful purposes.
  • Provide accurate, current, and complete information when placing orders or filling out contact forms.
  • Not attempt to gain unauthorized access to any part of the website or interfere with its operation.

You are solely responsible for maintaining the confidentiality of your account information and for any activity conducted under your account.

  1. Orders and Payment Processing
  • All orders are initiated through a quote request process and formal agreement before production begins.
  • You will receive an invoice upon confirming your order; payment must be made in full before production or dispatch, unless otherwise agreed.
  • Payments are processed securely through trusted third-party payment providers.
  • We reserve the right to decline or cancel any order at our sole discretion.
  1. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the intellectual property of Prima Tannery, trading as PrimalHeritage, or its licensors.
You may not reproduce, republish, modify, or distribute any part of this website without prior written consent.

  1. Customer Responsibilities
  • As a customer, you agree to:
    Provide truthful and accurate details when placing a request or communicating with our team.
  • Respect the terms of the custom-made agreement.
  • Not use our products or website for illegal or harmful purposes.
  • Promptly notify us of any changes in your order or contact information.
  1. Disclaimers and Limitation of Liability
  • Our products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
  • While we take every effort to ensure product quality, we cannot guarantee uninterrupted access to the website or that all information will always be current or error-free.
  • In no event shall Prima Tannery, trading as PrimalHeritage, be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.
  1. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes or claims related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

  1. Amendments and Updates

We may update these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such updates constitutes acceptance of the new Terms.

  1. Contact Information
  • If you have any questions about these Terms or any aspect of our services, please reach out to us at:
    Email: [email protected]
  • Phone: 07878932683
  • WhatsApp: 07878932683